Welcome to Animal Ortho Care! Thanks for joining our Affiliate program.

These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.

• By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions.
• If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.

1. Approve or Reject of the Registration

• We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion.
• You will have no legal recourse against us for the rejection of your Affiliate Program Registration.

2. Affiliate Links and Coupon

• Your affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a customer clicks multiple affiliate links before making a purchase, the last clicked link will be credited for the referral.
• Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If a customer clicks an affiliate link and also uses a coupon code, only one commission will be applied. Affiliates may not promote unassigned or unauthorized coupon codes.
• Affiliate may also advertise merchant website on online channels such as Facebook, Instagram, Youtube, and TikTok... or offline classified channel ads, magazines, and newspapers.

3. Commissions and Payment

• Affiliates will earn a commission for referred customers who complete a purchase through their link or assigned coupon code.
• Commission rates are subject to change at AOC’s sole discretion and will apply to future transactions following the effective date of any update.
• You will have no legal recourse against AOC for changes to the commission rates. By continuing participation in the Affiliate Program, you agree to any adjustments that may be made to the commission structure.
• The commission amount is based on the order value and excludes additional fees such as taxes and shipping costs.
• Affiliates must provide accurate payment details in their settings to receive payouts.
• Payments will be made according to the schedule outlined on the Affiliate Guide page.
• Commissions will not be paid on transactions that result in chargebacks, cancellations, or refunds.

4. Marketing Tool

• We may share promotion media such as banners, logos, or specific collection promotions with you through the Marketing Tool tab.
• You can download the media or get the HTML embed code in order to share on affiliate channels.

5. Affiliate Network (If applicable)

• If the Network feature is activated, affiliates can invite others to join the program as their downline.
• When a downline affiliate successfully refers a sale, the upline affiliate may receive a network commission based on AOC’s settings.
• To invite new affiliates, share your Network Link—anyone who clicks and registers through this link will be added as your downline.

6. Cookie Tracking Policy

• AOC uses the UpPromote App cookies to track customer referrals through the UpPromote affiliate app. When a customer clicks on an affiliate’s referral link, a cookie is placed in their browser, enabling us to track any subsequent purchases they make on our website within a specified period.
• The tracking period for cookies is defined during the affiliate registration process. As long as the customer makes a purchase within this time frame, even if they do not click on the affiliate link again, the affiliate will be credited for the sale.
• Additionally, if the affiliate has a unique coupon code, any purchases made using that coupon code will also be credited to the affiliate. If both an affiliate link and coupon code are used, the system will prioritize the coupon code for tracking purposes.
• It’s important to note that if a customer disables cookies or clears their cookies, we may not be able to track their activity, and the affiliate may not receive credit for the referral.

7. Removal from Referral Program

• If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: [email protected].

9. Agreement & Policy Updates

• By continuing to participate in the AOC Affiliate Program, you acknowledge and agree to these terms.
• AOC reserves the right to modify or update these terms at any time.
• Changes will be communicated via email or posted in the affiliate portal, and continued participation after such updates will constitute acceptance of the new terms.

Go forward and refer!

We're very glad you've made it to the end of this important document.

We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send an email to [email protected] for support.

This Privacy Policy of UpPromote about Affiliate Marketing system describes how we may collect and use personal data and the rights granted to merchants, affiliates and customers regarding their respective data.

By joining the Affiliate program, you signify your approval of the terms set out in this Privacy Policy, and other terms and conditions. If you do not agree to this Privacy Policy, you must not use the affiliate marketing system.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to our affiliate program after these changes are posted, you agree to the revised policy.

Personal Information Controller

Any personal information provided to or gathered by UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).

Information collected from Merchants

When merchant uses the app, we are automatically able to access certain types of information from your Shopify account such as email, first name, last name, shop information (shop domain, shop currency, shop address …). We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, provide you with advertising and marketing activities.

Information collected from Affiliates

When an Affiliate signs up to join a program, we collect some information to inform merchants such as email, personal information, payment details and social network information,...The information would help merchant evaluate affiliate background and potential, along with process specific activities within the app and contact affiliate if needed.

Information collected from Customers when visiting merchant website

In order to track referral order, when customers visit merchant website and make a purchase, UpPromote system will collect information of order such as total order, order items, order ID,....

About Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

For more information about cookies, including how to disable them, visit allaboutcookies.org.

Because cookies allow you to take advantage of some of Affiliate marketing system’s essential features, we recommend that you leave them turned on.

Information sharing

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers who we employ to process specific functions; examples include providing email marketing activity, analyzing data and other marketing support,... Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

We may also disclose your personal information to any third party with your prior consent.

Use of UpPromote app by Children

UpPromote is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.

Your Rights

UpPromote understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these right, please contact us through [email protected]. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at [email protected]