NELLA GAMING AMBASSADOR T&CS
PAYMENTS TERMS & CONDITIONS
We accept all major credit and debit cards.
Visa, Visa Debit / Delta, Visa Electron, MasterCard Debit, MasterCard, UK Maestro, American Express, Apple Pay, PayPal
The actual charge price to overseas customers will be subject to the exchange rate applied by the customer’s credit or debit card company. Customs, duties and taxes are not included in any item price. All international orders are shipped with delivery duties unpaid meaning any fees are charged once the parcel reaches its final destination and must be paid by the recipient.
STANDARD TERMS & CONDITIONS
These terms -
What these terms cover
These are the terms and conditions on which we supply products to you.
Why you should read them
Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
Information about us and how to contact us
How to contact us
You can contact us by email at info@nellagaming.com
How we may contact you
If we have to contact you we will do so by writing to you at the email address you provided to us in your order or telephoning you on the number you provided to us in your order.
"Writing" includes emails
When we use the words "writing" or "written" in these terms, this includes emails.
Our contract with you
How we will accept your order
Our acceptance of your order will take place when we have received payment in full, and we have emailed you to confirm that the products you have ordered are being processed ready for delivery, at which point a contract will come into existence between you and us.
If we cannot accept your order
All orders are subject to availability and acceptance by us. We may require proof that you are 16 years of age or over in order to accept your order. We may refuse to accept an order for any reason. If we are unable to accept your order, we will inform you of this and will not charge you for the products. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because there has been a problem with payment or because we have identified an error in the price or description of the products.
Your order number
We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
Our products
Products may vary slightly from their pictures and descriptions. The images and descriptions of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours, designs and materials accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products and designs. Your product may vary slightly from those images and descriptions.
Your rights to make changes
If you wish to make a change to your order, please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.
Our rights to make changes
Minor changes to the products. We may make changes to products from time to time, including:
- to reflect changes in relevant laws and regulatory requirements; or
- to implement minor technical adjustments and improvements.
Ambassador T&Cs
Ambassadors are eligible for 25% off discount for personal use only. Other use may result in cancellation of order, or ambassdor partership and deactivation of code(s). Ambassdors will recieve 10% commision of total order amount, excluding shipping and VAT costs. No written contracts are required for the NELLA GAMING ambassador program.
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