Proaim.com

At Proaim, we believe that a satisfied customer is the best business strategy of all.

Please read our terms and conditions carefully before placing an order with Proaim. These Terms and Conditions are applicable to all the purchases already made or to be made by you on the Proaim website.
On the executing of a transaction, it is deemed that you have read, understood and agree to these terms and conditions.

We will make the ultimate effort to make sure the product is dispatched and delivered at the earliest. You can access further details for the same at - shipping details.
However, do let us know if you have not received your purchase within 14 days from purchase.

We want to give more power to you and hence the payments can be fulfilled using various payment modes on our website. We accept payments through PayPal and bank transfer.
We will only charge you for the product cost and the shipping cost(only if applicable). We will neither charge, nor be responsible for any local sales tax or customs duties on the products that might be levied on international shipments.

We take immense pride in our products yet we provide a 1-year warranty on all our products. In case of any faults during the warranty period, we will replace the products at no extra cost including the shipping.
After the warranty period, we will charge nominal costs for the replacement parts, if at all required. However, shipping charges will be applicable.

To view return & refunds click here 

Our terms & conditions may change in the future. In case of any kind of dissatisfaction, we urge you to Contact us immediately and we shall do our best to help you out. For any other assistance, you can reach us at [email protected]

Seller does not assume, and the customer indemnifies Seller against any liability or claims resulting from the use or malfunction of the equipment. Buyer assumes all liability that may arise from use or failure of the equipment.

In the case of malfunctioning Equipment, Seller's only liability to Buyer is for the Cost of the Equipment Sold. Seller shall not be responsible for any consequential or incidental damages resulting from malfunctions.

You own your personal data and we are 100% committed to safeguarding your data or any information that you provide while using this website. 

We promise that you, and only you, can access your account details.

When you register on our website or place an online request, we collect personally identifiable information like names, postal address, shipping address, email addresses, contact numbers, etc. This information is only collected to felicitate your purchase. All information collected is encrypted and stored securely for your protection.

We use the above information for the following reasons:

• To fulfill and deliver your purchase.
• To respond to your inquiry.
• For internal record keeping.
• To improve our products and services.
• To periodically send promotional emails about new products, special offers or other information and promotional material.

• Sell, rent, or lease your personal information.
• Keep you on our mailing lists if you have requested to be removed.
• Share your information with any trading partners.

Protecting your information is a priority for us and we use encryption, firewalls and other technical and security procedures that help to protect the accuracy and security of your personal information and prevent unauthorized access. 
If you believe that any information we have is incorrect or incomplete, please email us as soon as possible at [email protected] We will promptly correct any information found to be incorrect.

Our privacy policy may change in the future. We encourage you to view this page periodically to understand our policy regarding our collection and use of personal information, and to Contact Us if you have any questions or concerns.

Happy Filming!