Welcome to Wintersheart! Thanks for joining our Ambassador program.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an ambassador (“you” or “ambassador”) who refers customers to use product or service from the merchant.
By participating in the Program, the Ambassador agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Ambassador or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Ambassador Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Ambassador Program Registration.
2. Ambassador Links
Ambassador links are automatically generated, but you can also generate an ambassador link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
An ambassador might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Ambassadors may also advertise the merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (shipping cost, taxes, discounts, ...). Ambassador commission does not apply to wholesale orders.
For an Ambassador to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Ambassador Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Ambassador Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on ambassador channels.
5. Ambassador program requirements
The ambassador program is intended for ambassadors who genuinely love Wintersheart brooches and want rewards for promoting a product they like.
To remain in the program you are expected to make at least one purchase a month from Wintersheart, and post Wintersheart items on social media at least once a month.
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Ambassador registration form. The tracking day will start from the time a customer clicks on the ambassador’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the ambassador (There’s no need for the customer to click on the ambassador link then).
7. Removal from Referral Program
If an ambassador wishes to be removed from the ambassador program, they can do so by contacting: [email protected].
Wintersheart may remove any ambassador from the program or close the program without reason by giving 2 months notice. Hate speak or postings harming others will result in instant removal.
8. Australian Witholding Tax and GST (only applicable in Australia)
Usually additional taxation requirements will not apply.
However, if you are registered for Australian Goods and Services Tax (GST), we can include GST in your commission payments upon request via a tax invoice.
If you receive any large payments (individual commissions above AUD 75.00) and are an Australian resident or carrying on an enterprise in Australia, then Withholding Tax may apply. In these cases you an either provide your Australian Business Number, or we can pay the tax on your behalf and will provide you with a withholding statement at the end of the financial year for you to claim.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send email to [email protected] for support.
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